There’s a phrase that’s been doing the rounds, as individuals and organisations have been waking up to the need to take responsibility for addressing the power imbalances that beset almost every aspect of society – “do the work”. But what does it mean, and how do we begin?

I’m working with the UK Arts Marketing Association as part of their Show Up programme, which challenges CEOs to explore what it means to work towards inclusion and accountability. One of my responsibilities is to blog about the experience. This is the first in a series of reflections.